“we carry tens of thousands of people a year and are well accustomed to all manner of requests. Remember we are here to help so please do ask” John

Some of the more regular questions

Where are you located

In the beautiful Pembrokeshire Coast National Park set in South West Wales, UK

Are you open all year

We have sailings every day from mid March unyil mid November. Winter sailings are more subject to weather but we tend to sail over the Christmas period and the Feb half term break. The office is open all year.

Can I book in advance

Yes , you can book as long as you wish in advance. We may give you an approximate departure time that will be confirmed several days before departure (unless you have a specific request).

What if my sailing is cancelled.

The main reason for cancellations is weather over which we alas have no control. If the sailing is cancelled for any reason we will offer you a full refund or alternative sailing (your choice).

Is it safe for children ?

We carry babies right down to babies in arms. Our biggest concern for the little ones is wind chill so please make sure that they are wrapped up. As for looking after and understanding the small ones :. Well we have had plenty (myself, the so called boss has 5 including 2 sets of twins) so I guess we are as tolerant as you can be !!

What if I feel unwell or have a panic attack ?

If you are unsure then we would recommend the inshore Ramsey Sailings. Then if you really feel unhappy we will sail quickly back to shore and drop you off. It is something that we understand and wont make a fuss of.

I have a medical condition so can I sail ?

We carry physically and disabled peopled, pregnant ladies to full term etc etc. Our general rule is that you must let us know in the office that you have a condition. This then will be related to the boat and the shore duty officer may give advice. The sailing is always tailored to the “weakest” on board and hence it is important that the skipper knows of any condition. Ultimately though from our insurers “that unless there is an act of negligence that the decision to partake in the activity is that of the client and by partaking they consent.”.

Please note that the vessels depart from St Justinians and here there is a short walk and a number of steps to the slipway, which could prove difficult for those with limited ability. For those in wheelchairs we do our best to make suitable or alternative arrangements.

I dont like birds or maybe going into caves

Let us know as we do our utmost to take account of evryones wishes.

Can I charter the whole boat

Yes you can charter for as long as you wish (you can even buy a boat off us !). Charters are provided with our skippers and crews and you can go anywhere along the coast and up to 20 miles offshore.

How are you regulated.

Our vessels are inspected by the Marine Coastguard Agency and exceed all regulations. In addition we have stringent internal audit. Skippers are qualified and all staff undergo regular training. Skippers are also WISE accredited in addition to the many personal qualifications that they have.

If you  did not find the answer you require then please call us.